// Client services

Everything for your website, after launch.

Already a Bates & Co. Digital client? Start a care plan, pay for an update, report a problem, or find a quick answer, all in one place.

// Most popular

Monthly Care Plan

Up to 1 hour of website updates every month, billed automatically. New photos, price changes, text edits, small fixes: just email me and it's handled.

  • Up to 1 hour of updates each month
  • Extra time is $30 an hour
  • Updates done within 3 business days
  • Cancel anytime with 30 days' notice
$60/ month
Start your care plan

Manage or cancel: use the manage link in your monthly Square receipt, or email batesandcodigital@gmail.com.

// Pay online

One-time services

Pay securely through Square. After you pay, you'll see exactly what happens next.

Website update

$80

One update job, up to 1 hour of work: new photos, text or price changes. After paying, email me what you'd like changed.

Request an update

Add a page

$60

Add one new page or section to your existing site. After paying, email me the text and photos for it.

Add a page

Replacement website files

$35

Lost your files? I'll email them to the address on your account within 3 business days. For sites launched in the last 12 months.

Request files

Footer badge removal

$50

Remove the "Website by Bates & Co. Digital" badge from your footer. Done within 3 business days.

Remove the badge
// Get help

Something not right?

Send it here instead of texting, so nothing gets lost. I reply within 1 business day.

// Report a problem

Report a problem

Something broken or not working on your site? Tell me what's happening. Problems caused by my work in your first month are fixed free.

// Upgrade my site

Upgrade my site

Pick what you'd like to add and I'll send you a quote. No payment until you approve it.

I'm interested in
// Refer a friend

Share the love, get $25 off.

Know a business that needs a website? For every friend you send who books a website project, you get $25 off your next website update.

  1. Send them my wayShare batesandcodigital.com with a friend or business owner.
  2. They mention your nameThey add your name when they book a consultation or fill out the contact form.
  3. You get $25 offOnce they pay their deposit, $25 comes off your next update. I'll email you when it's ready to use.
// Client FAQ

Quick answers

How do I request a change to my website?

On the Monthly Care Plan, just email batesandcodigital@gmail.com with what you'd like changed. Not on a plan? Use Request a website update above, then email your changes. Most updates are done within 3 business days.

What does the Monthly Care Plan cover?

Up to 1 hour of website updates each month: new photos, text and price changes, small fixes. Unused time doesn't roll over. Need more time in a month? Extra time is $30 an hour for care plan clients. Bigger projects, like a new page, are quoted separately.

How fast will you respond?

I reply to emails and forms within 1 business day, and most updates are finished within 3 business days.

Why would my website go offline?

Most sites are hosted on a free plan with a monthly usage limit. Heavy traffic or lots of updates in one month can use it up, and the host may pause the site until next month. Upgrading to a paid hosting plan fixes this. Use Report a problem and I'll help you sort it out.

Do I need to renew my domain?

Yes. Your domain (yourbusiness.com) is in your name and renews once a year with the company you bought it from. Turn on auto-renew so your site never goes down because of an expired domain.

I lost my website files. Can I get them back?

Yes, for sites launched within the last 12 months. Use Replacement website files above and I'll email them to the address on your account within 3 business days.

How do I cancel my care plan?

Use the manage link in your monthly Square receipt email, or email batesandcodigital@gmail.com. Cancellations need 30 days' notice.

// Ask me anything

Send me a question

I'll email you back within 1 business day.