// Client services

Everything for your website, after launch.

Already a Bates & Co. Digital client? Start a care plan, pay for an update, report a problem, or find a quick answer, all in one place.

// Most popular

Monthly Care Plan

Ongoing upkeep for your website, billed automatically each month. New photos, price changes, text edits, small fixes: just email me and it's handled.

  • Text, photo and price updates
  • Small fixes
  • Updates done within 3 business days
  • Bigger projects, like new pages, quoted separately
  • Cancel anytime with 30 days' notice
$75/ month
Start your care plan

Manage or cancel: use the manage link in your monthly Square receipt, or email batesandcodigital@gmail.com.

// For online stores

Store Care Plan

Everything in the Monthly Care Plan, built for online stores. New products, price changes, sales and photos: just email me and it’s handled, and I test your checkout every month so orders keep going through.

  • Ongoing store and website upkeep
  • Product, price and photo updates
  • Monthly checkout test
  • Bigger projects quoted separately
  • Cancel anytime with 30 days' notice
$125/ month
Start your care plan

How it works: tap the button and I’ll send your secure sign-up link. Manage or cancel anytime by emailing batesandcodigital@gmail.com.

// For WordPress sites

WordPress Care Plan

WordPress needs regular updates to stay safe and working. I handle them every month, keep a backup of your site, and make your small edits too.

  • Monthly WordPress and plugin updates
  • Security check and site backup
  • Ongoing upkeep and small edits
  • Bigger projects quoted separately
  • Cancel anytime with 30 days' notice
$150/ month
Start your care plan

How it works: tap the button and I’ll send your secure sign-up link. Manage or cancel anytime by emailing batesandcodigital@gmail.com.

// Pay online

One-time services

Pay securely through Square. After you pay, you'll see exactly what happens next.

Website update

$95

One small update job: new photos, text or price changes, or a small fix. Bigger projects are quoted separately. After paying, email me what you'd like changed. For WordPress sites, this doesn't include monthly WordPress updates, security checks or backups.

Request an update

Add a page

$60

Add one new page or section to your existing site. After paying, email me the text and photos for it.

Add a page

Replacement website files

$35

Lost your files? I'll email them to the address on your account within 3 business days. For sites launched in the last 12 months.

Request files

Footer badge removal

$50

Remove the "Website by Bates & Co. Digital" badge from your footer. Done within 3 business days.

Remove the badge
// Get help

Something not right?

Send it here instead of texting, so nothing gets lost. I reply within 1 business day.

// Report a problem

Report a problem

Something broken or not working on your site? Tell me what's happening. Problems caused by my work in your first month are fixed free.

// Upgrade my site

Upgrade my site

Pick what you'd like to add and I'll send you a quote. No payment until you approve it.

I'm interested in
// Refer a friend

Share the love, get $25 off.

Know a business that needs a website? For every friend you send who books a website project, you get $25 off your next website update.

  1. Send them my wayShare batesandcodigital.com with a friend or business owner.
  2. They mention your nameThey add your name when they book a consultation or fill out the contact form.
  3. You get $25 offOnce they pay their deposit, $25 comes off your next update. I'll email you when it's ready to use.
// Client FAQ

Quick answers

How do I request a change to my website?

On the Monthly Care Plan, just email batesandcodigital@gmail.com with what you'd like changed. Not on a plan? Use Request a website update above, then email your changes. Most updates are done within 3 business days.

What does the Monthly Care Plan cover?

Ongoing upkeep for your site: new photos, text and price changes, and small fixes. Bigger projects, like a new page or feature, are quoted separately. Online stores and WordPress sites have their own plans ($125 and $150 a month).

How fast will you respond?

I reply to emails and forms within 1 business day, and most updates are finished within 3 business days.

Why would my website go offline?

Most sites are hosted on a free plan with a monthly usage limit. Heavy traffic or lots of updates in one month can use it up, and the host may pause the site until next month. Upgrading to a paid hosting plan fixes this. Use Report a problem and I'll help you sort it out.

Do I need to renew my domain?

Yes. Your domain (yourbusiness.com) is in your name and renews once a year with the company you bought it from. Turn on auto-renew so your site never goes down because of an expired domain.

I lost my website files. Can I get them back?

Yes, for sites launched within the last 12 months. Use Replacement website files above and I'll email them to the address on your account within 3 business days.

How do I cancel my care plan?

Use the manage link in your monthly Square receipt email, or email batesandcodigital@gmail.com. Cancellations need 30 days' notice.

// Ask me anything

Send me a question

I'll email you back within 1 business day.